Having business relationships, especially those in the industry, is extremely important for a Cat Grooming business.

Why network?

Referrals- I get a lot of referrals from Vets all over my city.  When I started my business, or when I needed a client boost, I sent out a letter and my cards explaining my services and how I could help their clients. Referrals also come from vets who see your work, so it’s good to know which vet clinics your clients also use.

Injuries- If a client has an existing injury or is injured in the salon, the local vet will understand you and your business and will hopefully be more supportive if an accident were to occur.

Emergencies!  I always go to the closest vet in case of emergency, so it is best for them to know who you are and why you are on your way (collapse, seizure, bleeding). Make sure you introduce yourself to the nearest vet and make them aware of your service location (s).

Pet Shops – Knowledge of which products are available at local pet shops helps when you need to refer them to buy a tool or when you are asked for information.   Pet Shops are also asked daily for groomer referrals, so a bunch of cards wouldn’t go astray.

Other Groomers- What if you drop and break your blade, or your clippers stop and you don’t have your backup?  It’s important to build relationships so you can help each other in times of hardship.  It’s also great to know their services and availability if you need to refer possible clients you cannot assist.

Catteries/Pet Sitters- For referring to when clients ask, many will also refer to you for grooming.  Sending a letter to make them aware of your service and a pamphlet on recommended tools for them to use on their clients may help build understanding.

Feline Behaviourist (or a Canine Behaviourist too if working with them)- For those cat clients with aggression or stress problems in grooming or home life.

Can you think of any more relationships a Grooming business should have?

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Who am I?

I’m Lexie Goldsmith,

My slow introduction and low stress handling techniques have been proven over 18 years of grooming cats without sedation and many happy clients, being the go-to cat groomer in my state.

I am contacted regularly by people all over the world wanting to learn cat grooming from me, and this makes me excited to see students now grooming cats with my videos, instructions and support.

I am a Qualified Veterinary Nurse, Pet Stylist and Master Cat Groomer, available for your cat grooming education needs.

Ready to Take Your Cat Grooming Skills Further?

If you’re passionate about improving feline welfare, reducing grooming stress, and building a successful cat grooming business, consider becoming an Australian Certified Cat Groomer (ACCG). This comprehensive certification program teaches feline behaviour, low-stress handling, anatomy, health conditions, grooming plan modifications, business skills, and industry best practices to help you become a confident and knowledgeable cat grooming professional. Whether you’re new to grooming or looking to specialise in feline care, the ACCG course can help you stand out in the growing field of professional cat grooming.

👉 Learn more and enrol today: Australian Certified Cat Groomer (ACCG) Course